Shipping Policy
Shipping Country and Fee
We offer FREE SHIPPING for all orders to the United States, United Kingdom, Europe, Russia, Australia, and Japan.
United States: Excluding residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories.
Europe: United Kingdom, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Lithuania, Malta.
We ship from Amazon's overseas warehousing services (including Amazon US warehouse, Amazon UK warehouse, Amazon Germany warehouse and Amazon Japan warehouse).
Order Processing Time
For your order, the processing time is 1-3 business days from Monday to Friday. Please note we do not ship on weekends or holidays.
Order Tracking
Once you've placed your order, our products typically ship from our warehouse within 1-3 business days. Once a product has shipped, you'll receive a tracking number that you can use to follow your package as it makes its way to you.
Things to Know
Delays due to Acts of God, weather or other unusual circumstances are not refundable.
It is important to choose Business or Residential delivery correctly. The customer will be held responsible for additional charges if chosen incorrectly.
Logistics & Shipping ETD
Destination Country | Shipping logistics channels | Transit time |
United States | USPS | 2-5 working days |
United Kingdom | FBA | 2-5 working days |
Continental Europe | FBA | 2-8 working days |
Russia | cdek | 2-7 working days; 5-15 working days in remote areas |
Australia | fastway | 2-5 working days |
If there's any further question, please contact service@sorakoshop.com.
Refund Policy
If for any reason you are not satisfied with an item purchased from Sorakoshop website, you may return the product within 90 days for a full refund. Or you can exchange the same model product free if it is a defective product. The limited warranty term is 90-days beginning on the date of purchasing an order. You must provide a copy of your packing slip or order number with the item listed. Shipping and handling charges are nonrefundable.
Return by Mail
If returning by mail, please obtain a Return Authorization by contacting Customer Service at live chat or support@sorakoshop.com, Monday - Friday, 9:00 am to 6:00 pm (China time (GMT+8)). Be prepared to provide your order number and a brief description of the reason for the return.
Return In-Store
Online purchases can be returned to our SORAKO locial overseas warehouses for an exchange or refund within 90 days of your purchase. Just bring the item along with the order packing slip or order and we will gladly exchange or refund the purchase. If you do not have a proof of purchase, please obtain a Return Authorization by contacting Customer Service at Support@sorakoshop.com, Monday - Friday, 9am to 6pm (China time (GMT+8)). Be prepared to provide your order number and a brief description of the reason for the return.
Refund time:
Things to Know:
Merchandise may be returned within 90 days for a full refund or replacement, whichever you prefer, Shipping and handling charges are non-refundable
When returning an item to a store, you must provide a copy of your packing slip or order with the item listed. Due to safety hazards, items that use flammable liquids or gases, or contain hazardous materials cannot be returned through the mail – even if the item was drained of these materials. For safety reasons, certain products cannot be returned if opened – please call customer service at Support@sorakoshop.com.
Some items are subject to a re-stocking fee – see an associate for details
When returning an item to a store, the manager has the right to refuse returns of any item, at any time, for any reason.
RE-STOCKING FEES
A 20% re-stocking fee may apply to an item being returned. Items with a 20% re-stocking fee is subject to change at any time. See an associate for details or contact customer service at Support@sorakoshop.com.
The re-stocking fee will be waived if any of these conditions are met:
Item is unopened and in new condition
Item is exchanged for an upgraded product in the same category
Item is replaced under an Extended Service Plan
Item is replaced under manufacturer Warranty.
BATTERY RECYCLING PROGRAM
Battery recycling policies and options vary by state. Find recycling information applicable to your state.
When can I get/receive my refund?
Your refund will be deposited into one of the accounts listed below based on your payment method:
1.Paypal balance - we will refund it to your paypal account with 24 hours.
2.Paypal with credit card - we will refund it your paypal account, and then, paypal with refund credited to your credit card account. Normally, processing takes approximately 3 to 7 business days.
Laser Level Line Tool, Self-Leveling Line Lasers with Cross-Line Laser
Suitable for wide uses: SORAKO Laser Level is a professional tool for home decoration. Ideal for hanging pictures along a stairwell, hanging mirrors/wallpaper, installing curtain rods, carpentry for doors, windows or furniture, and other domestic items, the SORAKO Laser Level projects vertical and horizontal laser lines for accurate placement of objects.
Work for ceilings ie. Recessed lights
We recommended use in indoor. If you use it outdoor, its light needs to some darker, not in the sunlight.
The Measuring range of SORAKO Laser level is 33-55 Feet: work in low light / 55 Feet, in strong light / 33 Feet. The Brightness of the laser depends on the distance and visibility.
Self-leveling -- The laser line level could self-leveling when located on an inclined surface within 4 °in 5s, the laser level will automatically level for horizontal and vertical. Class ll laser product, output < 1mW, the line laser enjoys lower energy consumption and longer battery lifespan.
Easy Operation for beginners -- On/Off Switch makes laser leveling operating easier. Push up/down to control the laser lines. You can use to hang pictures or decorate your wall. Compact and lightweight for easy gripping in one hand, it is handy and perfect for DIY projects. Portable to put into bag or pocket, and convenient to put on anywhere
Tripod Mount -- The Self Leveling Laser Line Level has a standard 1/4’’-20 tripod mount, which you can connect with a tripod. This hands-free leveling capabilities liberate your hands when aligning curtain brackets or picture frames. No need to nail and punch it into your wall.
It has a screw so you can mount it to a tripod or something.
After-sales Service --- SORAKO always implements the concept of value creation for customers. Any questions, please feel free to contact us. The laser level covers TWO-YEAR warranty.
What we offer: 1 x SORAKO Laser Line Level Tool, 2 x AAA Batteries, 1 x User Manual, 1 x Guarantee Card.
SORAKO Laser Level Line Laser with Single Laser
Technical Data:
Weight: 171g
Leveling time: <5s
Leveling range: ≤4°
Power: 3V, 2x1.5V Battery
Laser power: Class II, <1mw
Working temperature: 0-40℃
Long Battery Life: Over 15 hours continuous using time
Working range: 10m in high visibility; 15m in low visibility
Wide Usages: Ideal for aligning floors, doors, or windows, laying tiles, etc.
Note:
* Never point the laser at yourself, people, or animals, or it will hurt their eyes. It may blind or dazzle people.
* Never operate the item in an explosive area or near flammable liquids or gases.
* Remove the batteries if the laser is not used for more than 3 months to prevent the risk of damage due to leaking battery fluid.